Frequently Asked Questions

How do I get tickets?

Season tickets are available through the first concert. Individual tickets will continue to be available throughout the entire season.

Click here to buy tickets online.
Call or visit our business office to purchase tickets. Contact information is located at the bottom of this page or any page on our website.
Tickets are available for purchase at the door. Please arrive at least 30 minutes early, as lines can form. Note: If you arrive late, you will need to wait until the first pause in the program to be admitted.

How much does it cost?

Please see our Ticket Pricing Info page for current individual ticket pricing.

Where are your concerts?

We primarily perform at two venues: the Richland High School Auditorium and the Art Fuller Auditorium at Kennewick High School. Both locations offer comfortable seating, excellent acoustics, accessible parking, and ample restrooms.

Where do I park?

Because parking depends on the venue, please use the map provided on the individual event page.

Wheelchair Access

Both performance venues have wheelchair seating.

At the Richland High School Auditorium, there are stairs between the main front lobby and the seating area. If you need, we will direct you to an outside entrance that leads to a lower lobby, allowing you to access the seating area without using the stairs.

What can we expect at your concerts?

When you enter the main lobby, you’ll find symphony staff and volunteers ready to help. They will be taking tickets, providing Will Call tickets, and selling tickets at the door. If you plan to buy tickets at the door, please arrive at least 30 minutes early, as lines often form. Once the concert starts, you may have to wait until a break to be admitted.

Seats are reserved and clearly marked, making them easy to find. Ushers are available to help you find your seat or assist patrons in wheelchairs. Other volunteers will take your tickets, hand out concert programs, and direct you to the correct door.

There is a 15-minute break roughly in the middle of the concert program to allow patrons to use restrooms, stand and stretch, and talk with friends.

What is the music like?

Most of our concerts feature a diverse range of classical music. This includes major symphonies by famous composers, shorter pieces, both familiar and lesser-known, orchestral pops, movie music, marches, and ethnic tunes.

Is there a dress code?

No formal dress code is required for our concerts, except for the usual community standards of politeness and respect. Many attendees choose to dress up a bit, such as in business casual attire like suits or dressy gowns. Tuxedos are less common. In warmer weather, some patrons opt for more casual attire like t-shirts, shorts, and sandals. Feel free to wear what makes you comfortable!

Concert etiquette

We want everyone to feel at ease and not worry about unfamiliar rules. Below are a few guidelines to ensure everyone can enjoy the concert:

Please silence your cell phones.
Refrain from talking or whispering during performances or when performers are speaking on stage.
Children are welcome and encouraged to experience live orchestral music. We often see them quietly enjoying their own activities while their parents enjoy the music. Parents are responsible for ensuring their children do not distract other concert-goers.
Avoid entering or exiting the auditorium during performances, as opening and closing doors can be distracting for both the audience and performers. Ushers are instructed to keep side doors closed once the concert begins until there is a break between pieces. Your cooperation is appreciated!

Thank you for helping us create a respectful and enjoyable concert experience for everyone.